Selling directly to your website and talking to visitors One of such ways of doing so is by getting WhatsApp chat for your WordPress site live – and a rather good way to do that. This is effortless and means visitors can immediately get in touch with you. So, Let’s learn how you can set it up step by step.
Benefits of WhatsApp Live Chat for a Website
- Real-time Support: You can swiftly respond to queries and offer assistance immediately
- Improved Customer Experience: Speaking directly to your customers can make them feel valued.
- Mobile-first: since most people use WhatsApp on phone, it is mobile-friendly.
How to Add WhatsApp Live Chat in WordPress step by step:
Step 1: Pick a WhatsApp Plugin
You need a plugin to integrate WhatsApp live chat. Some popular plugins are:
- WP Social Chat: Easy to use with lots of features.
- Click to Chat: lightweight and simple.
- Tidio: Offers live chat and WhatsApp together.
Step 2 : Install the Plugin & Activate it
For this example, we will use WP Social Chat. Here’s how to install it:
How do I add this?
- Go to Plugins > Add New.
- Search for WP Social Chat.
- Hit Install & activate.
Step 3: Set Up the WhatsApp Plugin
- After activating the plugin:
- Navigate to WP Social Chat > Settings
- Then navigate to button. This tab is most important
- Type your WhatsApp number with County Code
- Design and color the chat button with custom messages.
- Change your status, add auto-replies, or indicate when you are online for chat
Decide where the chat button will show up in your website. You should better keep it bottom-right so visitors can have a clear view. Buttons customization for mobile and desktop view
Step 5: Test the WhatsApp Button
Check your website and click on the WhatsApp button to make sure it is working. Test visiting the chat and try to start a chat, both on mobile visually & on desktop.
Why WhatsApp Live Chat Helps Your Website
- In addition, by integrating WhatsApp live chat, your website will have better SEO.
- Reduced Bounce Rate: This stems from the fact that visitors spending time in Live Chat with you means they are staying on your site.
- Improved User Experience: Live chat is considered one of the things people can do to create a better experience on their sites, and Google knows users always come first.
- Mobile compatible—perfect for mobile SEO rankings as WhatsApp is a preferred tool of mobile users.
Conclusion : Live chat from WhatsApp on your WordPress site is an obvious and convenient communication solution for visitors. It is quick to setup it up thanks to proper plugin support and you can immediately talk with your customers.
